Refund policy

Last updated: 10.06.2026

Right of Withdrawal

Customers within the European Union have the right to withdraw from their purchase within 14 days of receiving their order.

To exercise your right of withdrawal, please notify us by email before the 14-day period expires. Contact: hello@ninenineobjects.com

Return Conditions

Returned items must:

• Be unused and unworn
• Be returned in their original condition
• Include original packaging, hang tags, and accessories
• Show no signs of damage or excessive use

We reserve the right to deduct an amount from the refund if the value of the product has been diminished due to handling beyond what is necessary to establish its nature, characteristics, and functionality.

Return Shipping

Unless the item is faulty or incorrect, return shipping costs are the responsibility of the customer.

Refunds

Once the returned item has been received and inspected, refunds will be processed within 14 days. Refunds will be issued using the original payment method.

Faulty or Incorrect Items

If you receive a faulty, damaged, or incorrect item, please contact us immediately at: hello@ninenineobjects.com

We will work to resolve the issue as quickly as possible.